Showing posts with label call center services. Show all posts
Showing posts with label call center services. Show all posts

Wednesday, November 18, 2009

One World Direct

I've never been to One World Direct.

I don't like to talk to people at call centers. If I find myself having to use call center services I make sure I have exhausted all my possibilities before calling. When making these calls, it is SUPER important to me that I talk to someone who is not only friendly, but professional in their speech and manner. And while I know that there are many intelligent people across this globe, I want the one on the other end of the line to be someone that can understand me and that I can understand. I do get very irritated when making a call to an American based company but the service center is located overseas. It's important to do the very best you can for your company, but I think companies should also do the very best for their customers!

That I'd like to see.